Mercure Krakow Stare Miasto, Krakow
About the Hotel
Mercure Krakow Stare Miasto is located in the historic Old Town, an area rich in architectural monuments. The hotel features modern decor and comfortable furnishings, making it an appealing choice for both leisure and business travelers. Its restaurant, Winestone, is particularly noted for its international dishes served on unique stone pads. Additionally, the hotel is conveniently situated near Krakow's major attractions and shopping centers.
Location
Mercure Krakow Stare Miasto is situated close to key attractions such as the Town Hall Tower and Wawel Royal Castle. The nearest airport is John Paul II International Airport Kraków–Balice, providing efficient access for travelers. The location offers easy access to public transportation and is within walking distance of various shopping centers and cultural sites.
Rooms
The hotel offers 198 air-conditioned rooms, each featuring minibars and LCD televisions. Rooms are equipped with modern amenities including a desk, private bathroom, free toiletries, and coffee-making facilities. Guests can also expect soundproofed rooms for a restful experience. The higher standard rooms provide additional conveniences like bathrobes and slippers.
Eat & Drink
Winestone Restaurant serves a range of international dishes renowned for their excellent cuisine. Guests have the option of enjoying a buffet breakfast or a continental meal during their stay. The restaurant also features a carefully selected collection of exquisite wines to complement the food experience. The Restaurant Manager is highly regarded for providing warm and welcoming service.
Leisure & Business
The hotel includes facilities encompassing 3,229 square feet dedicated to conference space and meeting rooms. Business travelers can benefit from a 24-hour business center and complimentary newspapers. Leisure amenities include a fitness center and free Wi-Fi access, ensuring guests can maintain their routines while traveling. Concierge services are also available to assist guests with arranging activities.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Cycling
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
I had a wonderful stay at this hotel. The rooms were spacious and comfortable, with a lovely cabinet/room divider that had a moving mirror/TV. The service was top-notch, with happy and helpful staff. The location was unbeatable, just a short walk outside of the old town of Krakow and near public transport options. The dining experience was delightful, with a good spread and attentive staff. Overall, a great hotel that exceeded my expectations.
I had a wonderful stay at the hotel. The room was very comfortable with nice features like an electric outlet by the desk and complimentary drinks. The service was super friendly and professional, making my experience very pleasant. The location was perfect, right across from the rail and bus stations, and close to the city center. The dining options were varied and tasty, although a bit pricey. Overall, a great value for money.
My stay at the hotel was truly delightful. The location is superb, right next to the main railway station and with easy access to Krakow old town. The staff was incredibly friendly and knowledgeable, surpassing my expectations. While the dining experience had some language barriers, the overall service was exceptional.
I had a pleasant stay at the hotel with clean and warm rooms but faced a delay in resolving a needed heat maintenance issue upon arrival. The service was friendly and added to our experience, enhancing our trip to the beautiful city. The location was perfect, near the main square and a shopping center. The dining experience offered varied options, but language barriers affected communication. Overall a comfortable stay with some minor inconveniences.
I had a lovely stay at Mercure Krakow. The rooms were quiet and spacious, with a large walk-in shower, making it feel more like a junior suite. The service was exceptional, quickly resolving any issues in a professional manner. The location, right in the center of Krakow, was perfect, close to everything. The dining experience was fantastic, offering a variety of options for all tastes. Overall, a great hotel with a few minor drawbacks.
My stay at Mecure Stare Miasto was wonderful overall. The room was well-equipped with everything I needed, but the air conditioner could be a bit inconvenient. The service was top-notch, making my bar experience and dinner very enjoyable. The location was perfect, just a short stroll from the main tourist area and a large shopping center. The dining options were varied and tasty. The facilities were great with no major complaints.
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